SyncScores / Help and support

Account and data deletion

You can request deletion of your SyncScores account and associated personal data here even if you no longer have access to the app.

How to request deletion

Email support@syncscores.com from the address associated with your account with the subject “SyncScores account deletion request”. If you cannot access that address, explain the situation; we may need secure verification. Never send a password or OTP.

What will be deleted?

Following verification, we will process deletion of the account and associated profile, favorites and notification preferences. We will also address relevant processor-held data where applicable.

What may be retained?

Certain records may be retained where legally needed for compliance, security, fraud prevention or disputes. Backups may follow their normal retention lifecycle. Deleting an account may not automatically cancel an external paid subscription; store cancellation instructions will be supplied if billing launches.