Accounts and verification
OTP delivery, account access and recovery.
SyncScores / Help & Support
Help and support
Found an issue, need help with your account, or want to submit a rights-related request? Email us.
Support email
support@syncscores.comNever send passwords, one-time passcodes or private API keys in support messages.
Helpful information to include
Device and app version, match or competition, approximate incident time and a screenshot if needed. Hide sensitive personal data.
What can we help with?
Scores and statistics
Incorrect, missing or delayed match data and profiles.
Alerts and favorites
Notification settings, delays and favorite sync.
Smart Match and devices
Sound/lighting compatibility, connections and atmosphere settings.
Plans and advertising
Plan differences and available or future purchase options.
Privacy, deletion and rights
Access/deletion requests, corrections and rights-holder notices.