Frequently asked questions
Answers about SyncScores, coverage, privacy and planned features.
Why can scores be late or differ?
Third-party feeds may be delayed, corrected or incomplete for some competitions. Report discrepancies with the relevant match details.
Are player stats available in every league?
No. Goals, assists, cards and detailed statistics vary by competition, season and data provider coverage.
Why am I not receiving match alerts?
Check device notification permissions, battery restrictions and in-app preferences. Network or service delays can also occur.
Will favorites sync between devices?
Account-linked favorites are intended to sync. Anonymous sessions and account merging can behave differently; contact support if data appears missing.
My email verification code did not arrive.
Check spam, verify the email address and retry after a short wait. Never share an OTP or sign-in link.
What is Smart Match?
It is a planned personal audio matchday atmosphere, with lighting scenarios on compatible devices. Compatibility and rollout details will be announced.
What is the difference between Premium and Premium+?
Planned Premium includes personalized sound and ad-free use; Premium+ adds compatible smart lighting. Prices and availability are not final.
Can I buy lifetime ad-free access now?
A separate one-time option is planned. Prices in development screens are not live purchase offers.
How do I cancel a paid plan?
When purchases are enabled, renewal and cancellation details will appear at checkout and in App Store/Google Play account settings. Mock screens do not charge.
How do I delete my account or data?
Send an access/deletion request to support@syncscores.com. In-app controls will be explained when available.
How do I report a logo or content rights issue?
Email the affected content, your rights basis and requested action to support@syncscores.com.
Which languages are planned?
Turkish, English, Spanish, German, French, Italian, Portuguese, Dutch and Arabic, with right-to-left layouts for Arabic.